Customer Testimonial

The reason we placed our order with The Stove Site was simple. Rosemary and Rachel, both of whom offered expert advice and always had time to answer our many questions for such an important purchase to us. The process from order to delivery was seamless.....

by Mr & Mrs Procter 17 May 2016

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Latest customer reviews for The Stove Site

stuart glyde

by stuart glyde on 24/12/2019 16:22:00

Totally excellent experience, extremely friendly & very helpful
Totally excellent experience, extremely friendly & very helpful

Rated 5 out of 5

Guest Customer

by Guest Customer on 22/12/2019 06:47:00

I turned up without a clear idea of what I was looking for and the very knowledgeable woman who spoke to me spent a good bit of time with me thinking about what sort of house we have, what our needs are, what legislation is relevant, and I went away with two brochures about the options we discussed. When it came to ordering the stove I had decided on, ordering by phone could not have been easier, and arranging delivery for the time the stove fitting engineer was going to be here was very straightforward. All the staff I spoke to were friendly and helpful.
I turned up without a clear idea of what I was looking for and the very knowledgeable woman who spoke to me spent a good bit of time with me thinking about what sort of house we have, what our needs are, what legislation is relevant, and I went away with two brochures about the options we discussed. When it came to ordering the stove I had decided on, ordering by phone could not have been easier, and arranging delivery for the time the stove fitting engineer was going to be here was very straightforward. All the staff I spoke to were friendly and helpful.

Rated 5 out of 5

Guest Customer

by Guest Customer on 16/12/2019 09:37:00

Absolutely delighted with what I would call “good old fashioned customer service”. No call centre, no “we will beat the price” rubbish. Lovely people to deal with (who are the owners) and I was kept up to speed every step of the way. I would recommend them to anyone looking for a stove.
Absolutely delighted with what I would call “good old fashioned customer service”. No call centre, no “we will beat the price” rubbish. Lovely people to deal with (who are the owners) and I was kept up to speed every step of the way. I would recommend them to anyone looking for a stove.

Rated 5 out of 5

Guest Customer

by Guest Customer on 02/12/2019 20:03:00

Fantastic prices and great communication and knowledge on products. Delivery service : arrived on the day agreed and on time. I would highly recommend this company for anybody interested in Stoves etc.
Fantastic prices and great communication and knowledge on products. Delivery service : arrived on the day agreed and on time. I would highly recommend this company for anybody interested in Stoves etc.

Rated 5 out of 5

Guest Customer

by Guest Customer on 05/11/2019 14:14:00

good prompt service
good prompt service

Rated 5 out of 5

LAWRENCE FLAVELLE

by LAWRENCE FLAVELLE on 22/10/2019 09:04:00

The Stovesite web site and friendly staff offered excellent product advice and really new all the technical aspects of the stove I purchased. The price was competitive and the delivery process excellent with good communication throughout. Lovely company to do business with.
The Stovesite web site and friendly staff offered excellent product advice and really new all the technical aspects of the stove I purchased. The price was competitive and the delivery process excellent with good communication throughout. Lovely company to do business with.

Rated 5 out of 5

Guest Customer

by Guest Customer on 20/09/2019 23:33:00

Fabulous personal service. Highly recommended.
Fabulous personal service. Highly recommended.

Rated 5 out of 5

Guest Customer

by Guest Customer on 12/09/2019 04:45:00

I would recommend you to others my stove was cheaper than anyone else and was delivered on time and as close as possible to the door. Extremely satisfied customer.
I would recommend you to others my stove was cheaper than anyone else and was delivered on time and as close as possible to the door. Extremely satisfied customer.

Rated 5 out of 5

The Stove Site Overall reviews of The Stove Site at Ekomi 4.92 out of 5 based on 65 ratings
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