Customer Testimonial

The reason we placed our order with The Stove Site was simple. Rosemary and Rachel, both of whom offered expert advice and always had time to answer our many questions for such an important purchase to us. The process from order to delivery was seamless.....

by Mr & Mrs Procter 17 May 2016

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Latest customer reviews for The Stove Site

Paul Jenkins

by Paul Jenkins on 19/03/2018 08:33:00

Great customer service all the way from point of order through to delivery.
Great customer service all the way from point of order through to delivery.

Rated 5 out of 5

Guest Customer

by Guest Customer on 18/03/2018 12:18:00

Very friendly and providing all the requested information about the product; also delivery arrangements excellent
Very friendly and providing all the requested information about the product; also delivery arrangements excellent

Rated 5 out of 5

Guest Customer

by Guest Customer on 14/03/2018 22:09:00

Great knowledge of range of stoves and matched to our needs. Sorted delivery directly with fitter.
Great knowledge of range of stoves and matched to our needs. Sorted delivery directly with fitter.

Rated 5 out of 5

Guest Customer

by Guest Customer on 03/03/2018 17:57:00

This is the third stove we've purchased from Manor House. Great service as always.
This is the third stove we've purchased from Manor House. Great service as always.

Rated 5 out of 5

Guest Customer

by Guest Customer on 28/02/2018 19:00:00

Very happy with the service I received, great communication, very quick delivery and extremely happy with the stove. Just had it installed in time for this freezing weather. Would definetly use you again and recommend to others. Thanks very much ***
Very happy with the service I received, great communication, very quick delivery and extremely happy with the stove. Just had it installed in time for this freezing weather. Would definetly use you again and recommend to others. Thanks very much ***

Rated 5 out of 5

Rachael Dennes

by Rachael Dennes on 26/02/2018 10:56:00

Stovesite have been amazing, from the first phone call to delivery of my (2nd) stove. I've wanted a wood burner for a couple of years now and early this year decided to go ahead and set about opening my chimney up and sorting out plumber and plastered to make good and install the wood burner. I ordered my first stove from Stovesite after reading all the good reviews and their brilliant customer service, i was right to choose this company as i realised after deliver of the first stove i had in fact ordered the wrong stove in my inexperience and had a bit of a panic but i needn't of worried as Stovesite were fantastic, sorted out the return of the wrong stove with no stress and delivered a new one in no time at all. I now have a beautiful Charnwood C-four just in time for -6 temperatures. Thank you Stovesite and your amazing customer service, i just wish all companies ran this well.
Stovesite have been amazing, from the first phone call to delivery of my (2nd) stove. I've wanted a wood burner for a couple of years now and early this year decided to go ahead and set about opening my chimney up and sorting out plumber and plastered to make good and install the wood burner. I ordered my first stove from Stovesite after reading all the good reviews and their brilliant customer service, i was right to choose this company as i realised after deliver of the first stove i had in fact ordered the wrong stove in my inexperience and had a bit of a panic but i needn't of worried as Stovesite were fantastic, sorted out the return of the wrong stove with no stress and delivered a new one in no time at all. I now have a beautiful Charnwood C-four just in time for -6 temperatures. Thank you Stovesite and your amazing customer service, i just wish all companies ran this well.

Rated 5 out of 5

Guest Customer

by Guest Customer on 16/02/2018 19:00:00

Excellent local family business. Friendly, helpful with choices but not pushy. Provided excellent local knowledgeable fitter. Great all round service!
Excellent local family business. Friendly, helpful with choices but not pushy. Provided excellent local knowledgeable fitter. Great all round service!

Rated 5 out of 5

Guest Customer

by Guest Customer on 14/02/2018 12:39:00

Great service over the telephone from Rosemary. Stove arrived on time and at a great price.
Great service over the telephone from Rosemary. Stove arrived on time and at a great price.

Rated 5 out of 5

The Stove Site Overall reviews of The Stove Site at Ekomi 4.8 out of 5 based on 25 ratings
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