Guarantees

Guarantees

Stoves come with different warranty periods dependant on the manufacturer.
The warranties can range from periods of 1 year up to a lifetime.

Where possible we have put some information regarding each stoves warranty in the downloads section on the stove listings. Full terms and conditions on the warranties can be found on the manufacturers websites.

Consumable items, which are naturally-wearing or parts that require replacement in connection with normal maintenance, are not covered under warranty. This includes parts such as glass, firebricks, rope seals, ashpans, grate bars etc.

Should you experience any problems with your stove then you need to contact us and if needed we will make contact with the manufacturer on your behalf.


 

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